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Service Level Agreement Limit Model

PropertyTypeDescriptionInformation
idintIdentifierUnique for single SLA.
project_idintIdentifier of ProjectDoes hold a reference to the Project.
time_limit_in_hoursintLimit in hoursHas to be int.
time_periodintTime period for time limitHas to be value from SlaLimitTimePeriodEnum.
contact_typeintContact typehas to be value from ContactTypeEnum.
contactstringContact itself (email)Has to be string.
deactivated_until_next_periodboolFlags whether the limit has been deactivated for current period.Default: false.
categoriesarrayCategories which do belong under this limit.Each category must be of type string.

NOTE: Required enumerators are described in SLA Limits Api reference

Example:

{
"id": 3,
"project_id": 1,
"time_limit_in_hours": 20,
"time_period": 2,
"contact_type": 1,
"contact": "pech@simplo.cz",
"categories": [
"A",
"B"
],
"deactivated_until_next_period": true,
"created_at": "2025-02-10T10:51:43+0100",
"updated_at": "2025-02-10T10:51:43+0100"
}